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Operational Support Specialist

Does the thought of being a part of all aspects of a business excite you? Then this is the job for you! As the Operational Support Specialist, you will have a hand in all things Prom! 

Rsvp Prom and Pageant is looking for an energetic, efficient and highly organized individual to oversee our entire merchandise process, from receiving the newest merchandise and assisting with creating product to store operations.

The Operational Support Specialist is responsible for the management of all product movement, administration of inventory related activities, and being the voice of our company by serving as the primary contact with our customers.

 

WEBSITE/STORE OPERATIONS:

  • Update dress registry
  • Answer online chats
  • Answer incoming phone calls
  • Oversee local fashion show coordination
  • Send abandoned cart email for orders that can be fulfilled
  • Perform other duties as needed

PRODUCT UPLOADING:

  • Routinely update all product inventory
  • Assist in preparation of photoshoots
  • Responsible for creating and adding products to website & POS system
  • Implement creative & effective ways to grow sales and improve online experience
  • Perform other duties as needed

PRODUCT RECEIVING:

  • Manage all incoming inventory
  • Unpack and separate inventory for stores
  • Prepare inventory for sales floor by barcoding/tagging product
  • Perform Quality Control all of incoming and outgoing shipments
  • Ensuring all orders are properly packaged and shipped in a brand appropriate way
  • Perform other duties as needed

Requirements and Skill Sets

  • Proficiency with Microsoft Office Suite
  • Efficiently navigate through a web-based computer system
  • Organized, with an ability to prioritize time-sensitive tasks
  • Self-motivated, independent and able to work without supervision

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