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Rental FAQs

How does the tux rental process work?

The tuxedo rental process is very easy. All you have to do is select a package, get measured, pick up your tux, go to your event and bring the tux back the next day. That's it!

What is included in each package?

Each package includes a tuxedo jacket, matching pants, a microfiber dress shirt, shoes, a pocket square, studs and cuff-links, and any tie and vest or cummerbund.

How far in advance should I place my order?

The sooner, the better! We encourage everyone to place their orders as soon as their event date is set. Rush fees may apply if you place your order 7 business days or less prior to the event date.

Do you have the colors to match my date’s prom dress?

Yes, we have over 200 color combinations! However, we suggest neutral accessories that coordinate with the color your date has chosen. Sometimes, a pocket square or boutonnière is all that is needed for that subtle pop of color!

Do you have any specials or promotions?

Yes! We offer $40 off your tuxedo rental if your date bought her dress from us!

When will my tuxedo rental arrive?

Your tux will arrive on your scheduled pick-up day where you'll have your final fitting. Typically, the scheduled pick-up date is 3-5 days prior to your event.

Am I allowed to purchase my rental?

Definitely! Unfortunately, not at this time. The rental must be returned to us.

Do you charge a rush fee?

Yes, if you order is placed 7 days or less of your event, your account will be charged a $25 rush fee.

Can I rent items individually ?

Everything can be rented as separates, except for the jacket. However, it is more cost effective to rent a complete outfit (tuxedo jacket, matching pants, a microfiber dress shirt, shoes, a pocket square, studs and cuff-links, and any tie and vest or cummerbund) rather than individual pieces.

What is the difference between traditional, modern and slim fit tuxedos?

Any gentleman can wear any of the fits! All three styles work well with all body types. The only difference between the fits is the tuxedo's silhouette.

What happens if my rental doesn't fit?

You must pick-up and try on your tuxedo within 48 hours of your scheduled pickup date. If for some reason your order doesn’t fit, we will exchange your item for the right size. Additional fees/shipping charges may apply.

When should I return my tuxedo rental?

Please return your rental the next day after the wear date in order to avoid late fees.

What happens if I return my rental late?

Customers will be charged an additional $25 per day for every day the merchandise is not returned, per our Rental Agreement. Please contact us immediately if you know you cannot return the merchandise within one day of the wear date.

What should I do if my event is cancelled and I no longer need a rental?

All rentals are final.

Can I change my order for a different color or style?

Yes, free changes to orders will be accepted only until the order actually goes into production (usually 7-10 days in advance). Once the order is in production, any changes will be placed as a new order and will be charged accordingly. i.e. Change vest color is $40.

When will my credit card be charged?

The card is charged immediately upon placing your order, after we have ensured sizing and wear date availability.

What happens if I damage or lose the rental?

You are charged $10 for insurance at the time of checkout, which will relieve you of any charges resulting from accidental damage. However, the insurance does NOT protect or relieve you from any charges resulting from malicious damages or lost merchandise.

In cases of significant damage, which renders the product unusable, or if you fail to return the product, your credit card will be charged for the retail price of the item.

Have more questions?

We love to hear from our customers! If you have any questions, please call us during regular business hours and we will be happy to assist you.

Phone: (770) 995-4422
Email: Info@RsvpPromandPageant.com

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